Frequently Asked Questions

With thousands of safe drivers across the country contacting Response Insurance each day to find out how we can reward their safe driving records, you can imagine how many questions we've been asked about auto insurance coverage. Here are the most common ones we've been asked about working at Response Insurance, along with their answers. If you have a question that isn't answered below, don't let it sit - simply e-mail it to us at webhr@response.com.

Do employee benefits start the first day of employment?

For the most part, benefits do begin on the first day of active employment, with the exception of our paid time off, 401(k) and tuition assistance.

Do you offer flextime?

We do offer a flexible starting time for employees outside of our call center, which is based on the departmental and business needs for most departments. Our call center offers greater flexibility in starting times as well.

What is your business attire?

Response Insurance offers casual business attire five days a week, but leave the jeans, T-shirts and sneakers at home.

Do you have an employee referral program?

Yes, at Response Insurance, we encourage our employees to recommend family and friends to us for our job openings and those leads that turn into hires are eligible for a referral award.

Do you promote from within?

Yes, we want our employees to grow with us and we do have an internal job posting policy to ensure that we do promote from within.

Does your company offer stock options?

No, Response Insurance is a privately held company and, therefore, does not offer stock options.

What does it take to be successful at Response Insurance?

Our employees are motivated by our vision of creating the number one direct writer of personal lines automobile insurance in the United States. If you are motivated and have the ability to do well in a fast-paced, flexible, and team-oriented environment, we urge you to apply. At Response Insurance, many employees make superior contributions by helping us to reach our common goal of achieving 100% customer satisfaction. In fact, we believe that a significant part of our competitive edge is our employees - individuals who are skilled, devoted and eager to develop their potential while contributing to our growth.

What are the recruitment practices?

Response Insurance is an Equal Opportunity Employer. We strive to recruit talented individuals who are looking to expand on their current skills and develop both professionally and personally.

What makes Response Insurance unique?

Our company admires friendliness, good citizenship, integrity, loyalty, hard work, and the pursuit of excellence. We believe that a shared philosophy reinforces our common goals and cooperative accomplishments. We are very forthright about the kind of company we strive to be. As we grow, we are constantly looking for more employees who share these values.

What is it like to work for Response Insurance?

Response Insurance has a unique corporate culture and has developed a series of principles that makes this a great place to work. As a new employee, learning our culture will be one of the things you will want to focus on right away. We are committed to providing the best customer service in the industry, fostering a team environment and providing a challenging and rewarding career path.

When can I expect to hear back from the Human Resources Department?

The Human Resources Department reviews all resumes and will contact candidates that are suitable for any open positions within 10 business days.

How often are Performance Reviews?

New employees are given a three-month, six-month, and annual review. After their first year, they are given a review annually on their anniversary date. When an employee is promoted, they are given a six-month review and an annual review.

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